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Reviews & Ratings for Sumsung 19" in Standard Televisions
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Company: Sumsung Model: 19"
Title: Samsung warranties suck Year: 1998
Rating (1=Low : 5=High): 4
Review: 75 ohm coaxial connection broke off after less than ninety days just moving a little to a different position. hadn't been moved before at all after bringing it home. took to a repair shop that does warranty work, they called a couple of days later and said company wouldn't cover it because it was cosmetic but they could fix it for $180.00 (note price paid). Called company they told me it was not covered because it was cosmetic again (how can a the main video input be cosmetic?) To make a long story short made many phone calls and going up the chain of command and finally threatening to get lawyer with no response. 3 days later the repair shop called and said it was done at no charge to me. Before and after this the tv has worked well and like it a lot. The product itself is good but the company warranty policies suck.
Pluses: good features Minuses: company handling of warranty service
Suggestions: Suggestions:

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